Tulsa, Okla. — United Airlines is apparently trying to make the 'bumping' process a little less confrontational.
A United passenger tells People magazine that when he was checking in for his flight on the airline's website, a pop-up screen asked him if he would be interested in taking a different flight in exchange for a travel certificate of at least $200.
A United spokesman says they've done it for years, but the passenger said he didn't see it on the United check-in he did a few days before.
United also now has a rule in place that passengers cannot be bumped if they're already seated on their flight.
Whether it’s new or not, the airline is taking other steps to try to avoid the ugly situation where Dr. David Dao was dragged down the aisle of a plane.
You can read more about the story here.