ON AIR NOW

LISTEN NOW

Weather

heavy-rain-night Created with Sketch.
57°
Overcast
H 67° L 55°
  • heavy-rain-night Created with Sketch.
    57°
    Current Conditions
    Cloudy. H 67° L 55°
  • cloudy-day Created with Sketch.
    70°
    Afternoon
    Cloudy. H 67° L 55°
  • partly-cloudy-tstorms-day Created with Sketch.
    74°
    Evening
    Sct Thunderstorms. H 76° L 61°
LISTEN
PAUSE
ERROR

Krmg news on demand

00:00 | 00:00

LISTEN
PAUSE
ERROR

Krmg traffic on demand

00:00 | 00:00

LISTEN
PAUSE
ERROR

Krmg weather on demand

00:00 | 00:00

Disabled Army veteran kicked off Miami plane

A disabled Army veteran said he was kicked off a plane in Miami for having his service dog, Bella, with him. Kevin Crowell said he was heading to Key West for a Wounded Warrior Project event with his family when he was left upset and embarrassed.

It’s a bond unlike any other. Bella and Kevin have been together through military banquets, award ceremonies, and even graduations.

>> Read more trending stories  

Bella came into Kevin’s life after he served nearly 20 years in the Army. He says he saw countless hours of combat and now suffers from post-traumatic stress disorder.

"[People] have no idea that part of my spine was replaced [after injuries] from roadside bombs. They don't have an idea that my shoulder was destroyed in Iraq,” Crowell said. “So now I rely on her for a lot of things, and often times, I physically lean on her to help me through the day."

Crowell said before that trip, American Airlines staffers told him Bella could fly with him in the bulkhead area, the seats with more leg room, as long as it is not in the emergency exit section.

Instead, he said airline personnel stopped them before they could board in Miami.

"The flight attendant told me, she said, ‘The policy states no pets in bulk heading,’ and I said, 'Again, Bella's not a pet, she's a service dog. According to the law, she meets the requirements of a service dog,” Crowell said.

The Americans with Disabilities Act of 1990 guarantees that service animals can travel with their owners, given they meet certain criteria.

But Crowell said workers asked the group to get off the plane.

"I was beyond humiliated,” Crowell said. “My wife and I had to walk back down the jetway past all the other passengers in complete, just, humiliation."

"This is a medical issue that you're violating,” said Kevin’s wife, Lisa Crowell. “You're hurting someone and you don't understand that."

The family said they rented a car and returned to Jacksonville, at their own expense.

Lisa Crowell called American Airlines and spoke to a representative who said she is looking into the case and will go over training practices with the Miami staff.

American Airlines tells Action News they have offered to refund the Crowell family the cost of the trip.

"I didn't join the military in the ‘80s and retire in 2013 to be discriminated against, especially in the United States,” Crowell said.

The WWP paid for Crowell’s travel expenses, so he doesn’t want money or a free flight. He said wants not only the airlines, but everyone to realize that soldiers are coming home from combat every day, some disabled physically and mentally, and many will need service dogs.

Read More
VIEW COMMENTS

There are no comments yet. Be the first to post your thoughts. or Register.

  • The state of Arkansas executes its fourth inmate in eight days. A prison spokesman says condemned inmate Kenneth Williams shook for approximately 10 seconds about three minutes after his lethal injection began Thursday night. Williams was pronounced dead at 11:05 p.m.   Department of Correction spokesman Solomon Graves did not provide any details about the shaking. Media witnesses have not yet returned from the death chamber.   The state has now wrapped up an accelerated schedule of lethal injections that was set to beat the expiration date of one of the drugs.
  • A man is accused of pepper-spraying an autistic man. A former security guard faces charges after allegedly pepper-spraying the man who was eating free cookies at a Minnesota grocery store.   Timothy Knutsen of St. Paul is charged with two misdemeanor counts of fifth-degree assault and disorderly conduct for the March incident at a Cub Foods in Roseville.   An incident report cited by The St. Paul Pioneer Press says 53-year-old Knutsen was shopping when he saw a 20-year-old man eating 'a doughnut or a cookie' from the bakery and tried to alert employees. The complaint says Knutsen later followed the man, who is classified as a vulnerable adult, and sprayed him in the face with Mace.   Knutsen told police he didn't see the free cookies sign and sprayed the man accidentally. Knutsen's phone wasn't accepting calls Thursday. Attorney Jill Brisbois declined to comment on the charges.
  • The website CheetSheet.com calculates how much money you can expect to get from Social Security. Keep in mind, these are current numbers, and there's considerable worry about the system surviving in the years ahead, but right now, the average retired worker gets about $1,300 per month. If that's not enough, then the obvious, but not always easy solution, is to save more for retirement. CheatSheet also says to keep in mind that waiting until you’re older, say age 70, to start drawing money means you'll get a bigger check than people who start drawing when they're younger. You can read more from CheatSheet here.
  • The Simpsons' is taking on President Donald Trump's first 100 days in office in a short animation released online.  The clip shows an animated Trump in bed at the White House counting up accomplishments as president, like lowering his golf handicap and increasing his Twitter following. The video also imagines the president's daughter, Ivanka, taking Justice Ruth Bader Ginsberg's seat on the Supreme Court.    The video ends with Marge and Homer Simpson taking in the news on TV at home and Marge complains that she's out of the antidepressant Prozac that was supposed to last her 'the whole four years.'   'The Simpsons' has gotten some political predictions right in the past. A 2000 episode of the series joked about Lisa Simpson taking over in the Oval Office from Trump.
  • An argument over a xylophone left a Florida man covered in grease. According to NWF Daily News, an unnamed 43-year-old woman was angered when a man in her kitchen refused to stop playing a xylophone. Frustrated, the woman dumped grease on the musical dude’s head. Okaloosa County Sheriff’s deputies arrived at the scene to find grease spots on the man’s clothing, and a puddle on the floor near the xylophone. The woman was arrested. Read more at NWF Daily News.