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December PSO electric bills stun some customers

Some PSO electric bills caught the attention of ratepayers recently after bad weather caused the company to estimate 50,000 electric bills, instead of reading the meters.

PSO customer Brenda Schu tells Fox23 News that her bill was $200 over what she normally would expect. 

"It doesn't matter if I ran it all day long my bill should never be $400 in one month. I've never had that." 

PSO's Stan Whiteford tells us the company is allowed to estimate electric bills twice a year and that underestimating resulted in some larger bills for December.

Electric bill estimations were made because inclement weather kept PSO meter readers from making their rounds.

 "Since meter readers tend to drive in neighborhoods which are untreated, that was especially important for safety purposes," Whiteford said.

Schu has some advice of her own.

"Look at your bill and see. Take a look at your kilowatts. See if it's averaging, or if you see a large number, something's wrong." 

Schu was offered a payment plan, but consulted with the State Corporation Commission so that a judge can decide if the underestimation is all that caused her large electric bill for December.

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